GDPR Compliance Statement
General Data Protection Regulation Information
Our Commitment
Although Living Shore is based in Australia, we recognize that we may serve customers from the European Union. We are committed to protecting the privacy rights of all individuals in accordance with GDPR principles.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract Performance: To fulfill service bookings and agreements
- Legitimate Interest: To improve our services and communicate about bookings
- Consent: For marketing communications (where applicable)
- Legal Obligation: To comply with accounting and tax requirements
Your GDPR Rights
If you are located in the European Union, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete data.
Right to Erasure
You can request deletion of your personal data, subject to legal retention requirements.
Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing of your data for direct marketing purposes at any time.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw that consent at any time.
Data Protection Officer
For GDPR-related inquiries, please contact us at:
Email: [email protected]
Subject Line: "GDPR Request"
We will respond to your request within 30 days.
Data Transfers
Your personal data is primarily stored and processed in Australia. If we transfer data outside of Australia or the EU, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
Automated Decision Making
We do not use automated decision-making or profiling that would significantly affect you.
Supervisory Authority
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection supervisory authority in the EU.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us with:
- Your full name and contact information
- A clear description of your request
- Proof of identity (to protect your data from unauthorized access)
We may need to verify your identity before processing your request.
Updates to This Statement
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. The current version will always be available on this page.