Get in touch
Questions, bookings, or just saying hello—we read everything
We check messages twice daily, usually mid-morning and late afternoon. If you send something overnight, expect a response by noon the next day. We're not one of those businesses that makes you wait three days to hear back.
How to reach us
Email is fastest and gets the most thorough response. We're not big on phone calls—too easy to miss details or forget specifics. But if you really need to talk things through verbally, mention that in your email and we'll set up a time.
Location
47 Seaside Parade
Newcastle NSW 2300
Australia
Kitchen sessions held here. Not a walk-in location—bookings only.
Working Hours
Tuesday – Saturday: 9:00 AM – 6:00 PM
Sunday – Monday: Closed
Session times vary. Email responses typically within 8 hours during business days.
What to include in your message
The more context you give us, the better we can respond. Instead of "I'm interested in a cooking class," tell us what you're hoping to learn, what your current skill level is, and when you're available.
For catering or consulting requests, include dates, approximate guest count or scope, and any specific requirements you already know about.
If you're not sure which service fits what you need, just describe what you're trying to accomplish. We'll make suggestions.
Common questions we get
Do you accommodate dietary restrictions?
Yes, but tell us in advance. We can work around most allergies and preferences, but "I'm actually vegetarian" on the day of a seafood-focused session isn't something we can easily fix.
Can I bring a friend who just wants to watch?
No. Everyone participates or no one comes. We've learned that spectators change the dynamic in ways that don't help anyone learn.
Do you offer gift certificates?
Yes. Email us specifying which service and we'll send you an invoice. The recipient can book whenever suits them within a year of purchase.
What if I need to reschedule?
More than a week's notice, no problem. Less than that, we'll try to accommodate but might need to keep your deposit if we can't fill the spot.
Are your sessions suitable for beginners?
Depends on the session. Hands-on cooking and ingredient workshops work fine for beginners. Skill-focused sessions assume you already know basics. When in doubt, ask.
For media or partnership inquiries
Same email address. Mark your subject line clearly so we know to route it differently. We get back to media requests within 48 hours, partnership proposals within a week.
We're selective about collaborations—we only work with businesses and brands that align with our approach. But if you think there's genuine fit, we're open to the conversation.
Ready to reach out?
Whether you're booking a session, asking about custom work, or just curious about something we mentioned on the site—send us an email.
Real person on the other end, we promise. No automated responses, no ticket systems, no waiting in queues.